Terms of service

**Last updated: October 6, 2026**

## OVERVIEW

Welcome to **Akoviya**! The terms “we,” “us,” and “our” refer to Akoviya. Akoviya operates this store and website, including all related information, content, features, tools, products, and services in order to provide you, the customer, with a convenient shopping experience (the “Services”).

Akoviya is powered by Shopify, which enables us to provide the Services to you.

The following terms and conditions, together with any policies referenced herein (collectively, these “Terms of Service” or “Terms”), describe your rights and responsibilities when you use our Services.

Please read these Terms of Service carefully, as they include important information about your legal rights, including warranty disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or our Privacy Policy, you should not use or access our Services.

## SECTION 1 — ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state, province, or country of residence, and that you have given us permission to allow any minor dependents under your care to use the Services on devices that you own, purchase, or manage, where permitted by applicable law.

To use the Services, including accessing or browsing our online store or purchasing products we offer, you may be asked to provide certain information, such as your name, email address, billing information, payment information, and shipping information.

You represent and warrant that all information you provide to us is accurate, current, and complete and that you have the necessary rights to provide such information.

You are responsible for maintaining the security of your account credentials and for all activity that occurs through your account.

You may not transfer, sell, assign, or license your account to another person without our prior written permission.

## SECTION 2 — OUR PRODUCTS

We make reasonable efforts to display and describe our products as accurately as possible.

However, colors, images, sizes, and product appearance may differ depending on your device, screen settings, lighting, or other factors.

We do not guarantee that the appearance, quality, or characteristics of products purchased through our Services will exactly match how they appear on your screen or meet your personal expectations.

Product descriptions, prices, availability, and other information may be changed or updated at any time without notice.

We reserve the right to discontinue products at any time and may limit the quantities of products available for purchase to any person, geographic region, or jurisdiction.

## SECTION 3 — ORDERS

When you place an order through our store, you are making an offer to purchase the products in your order.

Akoviya reserves the right to accept or decline any order at our discretion and for any lawful reason.

Your order is not accepted until we confirm acceptance of the order. Payment must be successfully received and processed before an order is considered accepted.

Please review your order carefully before submitting it, as we may be unable to accommodate cancellation requests after an order has been processed or accepted.

If we do not accept, modify, or cancel an order, we may attempt to notify you using the email address, billing address, or phone number provided when the order was placed.

Your purchases are subject to our **Refund & Return Policy**.

You represent and warrant that purchases made through our store are for personal or household use and are not being purchased for unauthorized commercial resale or export.

## SECTION 4 — PRICES AND BILLING

Prices, discounts, promotions, and product availability are subject to change without notice.

The price charged for a product will generally be the price displayed at the time the order is placed and will be shown in your order confirmation.

Unless otherwise stated, prices may not include applicable taxes, shipping charges, customs duties, import fees, or other charges that may apply depending on your location.

We may occasionally offer promotions or discounts that are subject to additional terms and conditions. If there is a conflict between the terms of a promotion and these Terms of Service, the promotion terms will apply to the extent of the conflict.

You agree to provide accurate, complete, and current purchase, payment, billing, and account information for all purchases made through our store.

You agree to promptly update your information, including your email address and payment details, so that we can complete your transactions and contact you when necessary.

You represent and warrant that:

1. The payment information you provide is accurate and complete.
2. You are authorized to use the payment method provided.
3. Your payment provider will honor charges incurred through your purchases.
4. You will pay all applicable charges, including product prices, shipping charges, taxes, and other applicable fees.

## SECTION 5 — SHIPPING AND DELIVERY

Shipping and delivery times provided by Akoviya are estimates only and are not guaranteed unless expressly stated otherwise.

We are not responsible for delays caused by shipping carriers, customs processing, weather, natural disasters, incorrect shipping information, or other circumstances beyond our reasonable control.

You are responsible for providing accurate shipping information when placing your order.

If an order is delayed, lost, or damaged during shipping, please contact us at **[wand987796@gmail.com](mailto:wand987796@gmail.com)** so that we can assist you in accordance with our shipping and return policies and the applicable carrier procedures.

## SECTION 6 — INTELLECTUAL PROPERTY

Our Services, including but not limited to our trademarks, brand name, text, images, graphics, product descriptions, videos, audio, website design, layout, selection, and arrangement of content, are owned by Akoviya or our licensors and are protected by applicable intellectual property laws.

These Terms permit you to use our Services for personal and non-commercial purposes only.

You may not, without our prior written permission:

* Reproduce or copy our content
* Distribute our content
* Modify or create derivative works from our content
* Publicly display or perform our content
* Republish our content
* Download or store our content except as reasonably necessary to use the Services
* Use our content for commercial purposes

Nothing in these Terms grants you a license or other rights to any trademark, copyright, patent, or other intellectual property belonging to Akoviya, Shopify, or any third party, except where expressly stated.

**Akoviya**, including our name, logo, designs, product names, and slogans, may constitute trademarks or protected intellectual property. You may not use them without our prior written permission.

Shopify's name, logo, products, services, and related trademarks belong to Shopify.

All other trademarks and intellectual property appearing on our Services belong to their respective owners.

## SECTION 7 — OPTIONAL THIRD-PARTY TOOLS

We may provide access to certain third-party tools or features as part of our Services.

We do not necessarily monitor, control, or have input into these third-party tools.

Such tools may be provided on an “as is” and “as available” basis without warranties or guarantees from Akoviya.

Your use of third-party tools is at your own risk and discretion. You should review and understand the terms and conditions provided by the relevant third-party provider before using such tools.

We may introduce additional features, tools, or services in the future. Any new features or tools will also be considered part of the Services and will be subject to these Terms of Service unless otherwise stated.

## SECTION 8 — THIRD-PARTY LINKS

Our Services may contain links to websites, services, or platforms operated by third parties.

We are not responsible for examining or evaluating the content, accuracy, privacy practices, security, or policies of third-party websites.

If you choose to access third-party websites through links on our Services, you do so at your own risk.

Akoviya is not responsible for any loss, damage, or dispute arising from your use of third-party websites, products, services, resources, or content.

Any questions, complaints, or concerns regarding third-party products or services should be directed to the relevant third party.

## SECTION 9 — RELATIONSHIP WITH SHOPIFY

Akoviya is powered by Shopify, which enables us to provide our Services to you.

However, purchases and sales made through our store are transactions directly between you and Akoviya.

Shopify is not responsible for the products sold by Akoviya or for any aspect of the transaction between you and Akoviya.

By using our Services, you acknowledge that Shopify and its affiliates are not responsible for claims, damages, injuries, losses, or liabilities arising from your purchases or transactions with Akoviya, to the extent permitted by applicable law.

## SECTION 10 — PRIVACY POLICY

Personal information collected through our Services is handled in accordance with our **Privacy Policy**.

By using our Services, you acknowledge that you have reviewed our Privacy Policy.

Because our Services are hosted by Shopify, Shopify may collect and process certain information about your access to a